Emergency callout
Fixed fee
Attendance outside normal hours, usually including the first period on site.
Callouts · Labour · Parts
Create Professional Plumber Invoices
Plumbing invoices get written in a van, not an office. The callout, the labour and the parts each need their own line, the totals need to add up, and the whole thing needs to leave before you do.
This generator opens with plumbing line items already in place and works on a phone. Adjust the hours, price the parts, download the PDF and email it from the driveway.
Loaded with plumber line items you can edit, rename or remove.
A plumbing invoice is a bill for attendance, labour and parts on a specific job at a specific address. Most of the time it follows work the customer could not inspect while it happened — behind a wall, under a floor or inside a boiler — so the description is doing real work in justifying the charge.
Because plumbing is often urgent, the pricing structure is unusual: a callout covers turning up, an hourly rate covers the work, and parts are charged on top. Keeping those three visible and separate is what makes the total look reasoned rather than rounded.
Arrival time, hours on site, parts fitted and anything you advised. Five minutes in the van beats an hour of reconstruction at the weekend.
State what it includes so the customer understands the first hour is usually inside it.
Use the quantity column for hours. Split standard and out-of-hours rates onto separate lines when both apply.
Name them. 'Mixer tap, isolating valves, compression fittings' is checkable; 'parts' is not.
For out-of-area jobs, show the travel charge with the zone or distance it relates to.
Same-day invoices from trades are paid noticeably faster, especially by private customers who have just seen the work.
Fixed fee
Attendance outside normal hours, usually including the first period on site.
Fixed fee
Booked attendance during working hours, often covering diagnosis and the first hour.
Per hour
Time on site after the callout period, charged in whole or part hours as you quote it.
At cost or with margin
Taps, valves, pipe, cylinders and consumables fitted during the visit.
Per job
Defined replacement work quoted as a package rather than by the hour.
Per zone or mile
Journeys outside your usual area, agreed with the customer before attending.
A weekend emergency attendance followed by two hours of work and a parts supply.
| Description | Qty | Rate | Amount |
|---|---|---|---|
| Emergency callout — Saturday, includes first hour | 1 | 150.00 | 150.00 |
| Additional labour (hrs) | 2 | 85.00 | 170.00 |
| Parts — mixer tap, isolating valves, fittings | 1 | 215.00 | 215.00 |
| Waste removal of old fixture | 1 | 30.00 | 30.00 |
| Subtotal | 565.00 | ||
| Tax (10%) | 56.50 | ||
| Total due — on receipt | 621.50 | ||
The customer has just watched the problem get fixed. That is the moment goodwill and willingness to pay are highest.
Stating the attendance fee on the phone removes the single most common source of invoice disputes.
The fewer steps between reading the invoice and paying it, the shorter the gap.
Letting agents batch-process by property. A missing property reference can delay payment by a full cycle.
A single figure looks inflated. Split them and the same total reads as itemised.
If you recommended further work and it is not on the invoice or notes, you will not be paid for the return visit.
Higher weekend rates are fair, but only if the customer heard about them before you arrived.
For rental work, confirm who pays before starting. Tenants rarely authorise landlord repairs.
Yes. A separate callout line shows what the visit cost and what the work cost, which prevents the argument about paying someone to 'just look at it'. Say what the fee covers, such as attendance plus the first hour on site.
Use a distinct line at your out-of-hours rate rather than inflating the standard hourly line. Naming the reason — 'Saturday 11pm emergency attendance' — makes the higher rate read as a published policy rather than a surprise.
Bill parts the way you quoted them. If you apply a margin to trade prices, show one parts line at your selling price and keep the description specific: mixer tap, isolating valves, compression fittings.
Yes. Put the paying party in the billing details and note the property address in the line description or the notes. Agents usually need a property reference before they can process payment, so ask for it on the job.
Only if you told the customer in advance. Where jobs are outside your normal area, a named travel line with the distance or zone is accepted far more easily than a quietly raised hourly rate.
It is not required, but the notes field is a sensible place to record what you guarantee and for how long. It reduces follow-up calls and gives the customer something in writing if a part fails.
Edit the line items, add your details and download a clean PDF. Free, no account and no watermark.